Privacy policy

Digitrova Pty Ltd values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.digitrova.co.za

By using our website, you consent to the practices described in this Privacy Policy.

We may collect the following types of information:
•    Personal Information: Name, email address, phone number, billing address, shipping address, and payment details when you make a purchase or contact us.
•    Non-Personal Information: IP address, browser type, device information, and browsing behavior collected through cookies and similar tracking technologies.
•    User-Generated Content: Any information you submit, such as reviews, feedback, or comments.

We use your information for the following purposes:
•    To provide, operate, and maintain our website.
•    To process transactions and send order confirmations.
•    To respond to your inquiries and provide customer support.
•    To personalize your experience and improve our services.
•    To send marketing communications, promotions, and updates (you can opt-out anytime).
•    To comply with legal obligations and prevent fraudulent activities.

We do not sell your personal information. However, we may share your data with:
•    Service Providers: Third-party vendors who assist in payment processing, website analytics, email marketing, and order fulfillment.
•    Legal Compliance: If required by law or to protect our rights and prevent fraud.
•    Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred.

We use cookies and similar technologies to:
•    Enhance user experience.
•    Analyze website traffic.
•    Remember user preferences.
You can manage cookie preferences through your browser settings.

We implement security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to:
•    Access, correct, or delete your personal data.
•    Opt-out of marketing communications.
•    Request a copy of the information we hold about you.
To exercise these rights, contact us at sales@digitrova.co.za

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

We may update this Privacy Policy periodically. The updated version will be posted on our website with the effective date.

If you have any questions about this Privacy Policy, please contact us at:
Catagor Pty Ltd
sales@digitrova.co.za
0100545214

**CLIENT RESPONSIBILITIES:**

The Client agrees to:  

- Provide accurate pickup and delivery information.

- Ensure that all parcels comply with legal and safety requirements.

- Inform the Courier Service Provider of any special delivery instructions.

 

**LIABILITY:**

The Courier Service Provider will take reasonable care in handling the Client's parcels. However, the Courier Service Provider shall not be liable for:  

- Loss, damage, or delay caused by events outside of its control (e.g., weather, traffic, or strikes).

- Any item that is improperly packed or prohibited by law.

- Any consequential or indirect damages arising out of the Services.

 

**INSURANCE:**

The Courier Service Provider will maintain appropriate insurance coverage for the transportation of parcels. The Client is responsible for any insurance related to the content of the parcels.

 

**CONFIDENTIALITY:**

The Courier Service Provider agrees to keep all Client information, including parcel contents and delivery information, confidential and will not disclose such information to third parties except as required by law.